Contact and Glossary
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Get in touch
| For | Contact |
|---|---|
| General and partnerships | info@solutionagents.com |
| Phone and text, 24/7 | 1-866-625-4524 |
| Advisory board applications | admin@solutionagents.com |
| Privacy inquiries | privacy@higgins.ai |
| Support tickets | support@higgins.ai |
| Global impact | solutionagents.world |
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Glossary
- MOU (Memorandum of Understanding)
- A signed document defining the scope, expectations and responsibilities of a partnership.
- NDA (Non-Disclosure Agreement)
- A legal agreement ensuring confidentiality of organizational data and program information.
- Service contract
- Formalizes delivery of specific services and timelines.
- KPI
- Key Performance Indicator: a measure of operational efficiency and service quality.
- IPI
- Impact Performance Indicator: a measure of real change in people's lives.
- SEO
- Search Engine Optimization: improving visibility to search engines and AI search tools.
- HIPAA
- U.S. federal law protecting the privacy and security of health information.
- SOC
- Systems and Organization Controls: a framework verifying security controls.
- GDPR
- The EU General Data Protection Regulation.
- 21 CFR Part 11
- U.S. FDA regulation on electronic records and signatures.
- Six Sigma
- Statistical methodology for improving process consistency and reducing errors.
- Stratified sampling
- Ensuring all sub-populations are proportionally represented in data collection.
- Regression analysis
- A technique for understanding which factors drive outcomes.
- Funding diversification
- Spreading funding across donors, corporate and foundation partners, and public grants.